We support most of the sites that we build, but we are also always happy to look at supporting sites built by other agencies.
Our dedicated support team ensure that we always have the resource to help our clients with urgent requests and upgrades.
Your Support service should continuously strengthen your digital marketing and communication. We take a highly proactive approach, including regular review meetings to discuss fresh ideas.
Many agencies have developers being pulled from projects onto Support, back and forth. Our approach is to have a ring-fenced support team to ensure focused and timely responses.
GDPR compliance was not a one-time undertaking. The new law requires an ongoing duty of care. We have procedures in place to regularly monitor GDPR compliance for our Support clients.
Our Support clients receive a clear monthly report of how their time is being spent. Surplus support time, unused in the month, rolls forwards so that your resource time is not wasted.