t:    020 7379 3300

  • From the ground to the cloud

    Marketing strategy for Europe’s largest broadband network

    From the ground to the cloud
  • Knowledge is power

    Helping everyone to get the best from the internet

    Knowledge is power
  • Seeing is believing

    New video player to show charitable success stories

    Seeing is believing
  • Law of the Land

    National and regional search engine success

    Law of the Land
  • Going global

    World class website for leading international think tank

    Going global
  • Helping Government gurus

    New digital strategy for government experts

    Helping Government gurus
  • A palatable investment

    Branding and website for wine investors

    A palatable investment
  • Life the universe and everything!

    New website to deliver important new teaching resources

    Life the universe and everything!

Support

All our maintenance clients are given priority access to our services.

Moore-Wilson provides support and maintenance from 9.00am to 5.00pm on all weekdays, except Bank Holidays and the year-end holiday period.  Typically all requests are completed within 48 hours.

As part of our standard level of maintenance and support, we cover all of the following services:

Proactive technical checks:

  • We test your website thoroughly on a monthly basis
  • We check all internal and external links and fix any found to be broken
  • Your website code is checked, including any scripted elements
  • Your website is also manually reviewed, e.g. for display glitches etc.

User support and other client-led requests:

  • Website and CMS support is provided and we will always reply the same day, during our normal office hours
  • We provide telephone as well as email support for your website
  • We provide support for any server issues that may arise