What does digitally inclusive and web accessibility mean and why is it important?

Digital inclusion is about ensuring the benefits of the internet and digital technologies are available to everyone. 

In terms of web accessibility, this means ensuring that your website can be accessed by everyone including people with visual impairment and other disabilities.

According to Texthelp, access needs can arise from a variety of disabilities including vision and hearing impairments, literacy difficulties, cognitive challenges, and neurodivergent conditions such as dyslexia, autism, dyspraxia and ADHD.

One thing this audience has in common is that the digital world is one where too often they feel excluded.

Common online barriers include:

  • an inability to perceive content due to crowded pages, distracting moving images and graphics, or poor color contrast and text layout
  • an inability to navigate across a website because of poor keyboard access or meaningless link information

Approximately one billion people globally have a disability and they can often face barriers when visiting inaccessible websites that prevent them from taking an active part in life. In the UK the figure is 14.1 million disabled people in the UK (source:

Web accessibility tools – how can they help?

There are a number of companies that offer web accessibility tools that provide assistive digital  technology, on the market. Here we will be looking at 2 different ones that we have recently implemented: Recite Me and ReachDeck.

Both provide a toolbar that sits on top pf the website and offers a range of tools for the visitor, like  text-to-speech, reading and translation support.

Reachdeck provides:
  • Dual-Colour Highlighting
  • Text Magnification
  • Translator of text
  • Text reading in different languages
  • MP3 Maker
  • Screen Masking
  • Pronunciation Modifier
  • Secure Site Reading
  • PDF Reading

Cost advertised:

Reachdeck’s pricing model based on monthly visits to website, sot her more visitors the higher the monthly cost:

For example, up to 50K visitors per month - £3,295 per year per site

Example: Camden and Islington NHS trust and Arhag Housing Association

Recite Me provides:
  • Personalize font size, type, and colour options to make each web page easier to read.
  • Download content as an audio file as an alternative to reading.
  • Access text to speak functions in 35 different languages.
  • Have text read aloud at varying speeds.
  • Translate text into over 100 different on-screen languages.
  • Utilize a screen mask and ruler for better focus.
  • Make use of the toolbar's built-in dictionary and thesaurus.
  • Switch to "text-only" mode to strip away graphics and page clutter.

Cost advertised:

Recite Me doesn’t publish any costs on their website. They say: “Just as each of your web visitors is unique, so is every client we engage with. Our bespoke pricing plans are flexible to suit your business and budget, based on your digital landscape.”

Example: Doughty Street Chambers


Both tools offer more or less the same functions, most commonly text reading, translations and font size and contrast. They look slightly different on the page, so it is more of a subjective preference than a technical one.

In terms of implementing these tools on a website, they both work in a similar way of placing a script on the site in question. We have implemented this on a number of Drupal (both Drupal 7 and Drupal 9) and Wordpress sites and it has been fairly straight forward.

Recent projects we have worked on

View all projects
  • 60 St Martin's Lane
  • Covent Garden
  • London
  • WC2N 4JS
  • T: 020 7379 3300
  • The Portway Centre
  • Old Sarum
  • Salisbury
  • SP4 6EB
  • T: 01722 335105

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